thank you santa monica auto glass for such a fantastic services. my windshield experienced an enormous crack so i desired a alternative as quickly as possible. i termed t…
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Fifty percent of the workers I talked to didn't even request my cell phone number. Certainly no one ever named me again, and when I eventually bought a keep of someone, they instructed me that there was very little they may do, I could not confirm my dashboard wasn't cracked ahead of, and also to "go forward" and sue them if I required. In the long run, the one star is for his or her dreadful customer support. That getting said, the windshield substitution by itself was fantastic (so far) they usually do Have a very life time guarantee on glass defects.
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Up to date review Since my last critique I've experimented with once again to timetable a time for any technician to come back out, and i am both informed that I'll obtain a get in touch with again to timetable a time, And that i by no means get yourself a get in touch with back again, or I routine an appointment and also the technician by no means exhibits up. I called again today and again The person I spoke to initially said he failed to know what I had been discussing, then tried out to put the blame on me for them not sending out a technician.
three. Position Your Purchase Tell us where by and when to set up your substitute glass. Glass.net's on line process and wholesale volume enables a secure installation at a good price tag.
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Following a referral from a bodyshop nearby, I referred to as Jose from Topshop and acquired a estimate for an especially reduced rate and exact working day substitute at my house. I signed up for the yelp account just to jot down regarding how wonderful this company is.
The really 1st car windshields ended up optional gear, bought being a luxury product to motorists who required a lot more protection than goggles could offer.
Convey Windshield Auto Glass- We use O.E.M good quality pieces. Call right now for the ideal services in Southern California! We are devoted to offer you the highest high quality of support and areas.Our top goal is no less than one hundred ten% customer gratification, for that reason clients shall obtain our personnel
In almost any windshield substitute, it is important the new windshield be of comparable quality to the older 1. The term utilized for This really is OEM, or primary devices producer.
If I could give 0 stars, I would. Complete worst customer service I've ever acquired in my lifestyle. The person who answers the cell phone is rude and unwilling that can help. I received a window changed 8 months back and it had been put in incorrectly. Once i experienced the window set up, there was no dialogue of how payment will be gathered or what I needed to do to buy the services immediately after it was comprehensive. I received thirteen skipped phone calls in 4 dwelling with threatening voicemails from your exact rude gentleman that answers the cellphone demanding which i pay out him. There was absolute confidence that I would purchase the service, there had just been no discussion as many as that time regarding how it would be completed. After I submitted payment, I by no means gained an invoice or receipt.
I'd my uncle's windshield changed at OC Windshields today and it turned out excellent! The three stars is due to the indisputable fact that I waited for about 2 several hours. My appointment was at ten am, but I didn't depart until about noon. The point that upsets me is they didn't even commence engaged on the car right up until about 1115 am. I browse by way of other reviews they usually complimented this area on finishing the get the job done immediately. I commend them on finishing quickly, but severely to get me wait that very long is type of disappointing. They might have at the least informed me to return in a later time or supplied me and estimate of how long it could just take. In retrospect, I ought to have requested, but I had been just Fortunate I introduced factors for me to do. Also, I just read through back on some yelp testimonials that they offer a AAA discounted. I want they would have questioned me that when I was paying out mainly because I do have AAA. Another reason for your 3 stars may be the inconsistency in quoted fees. Once more, I commend OC Windshields since the value was much more cost-effective that other areas I researched, but in the end, the pricing was kind of fishy to me. So I initially inquired about costs through Yelp. Via electronic mail on June 14, I was quoted $195 for aftermarket glass and $245 for top quality glass. I didn't answer following that or make an appointment. It wasn't right up until now, June 19, that I made a read more decision to have my windshield replaced, so I identified as them this morning to view if that they had an availability these days. Take into account that when I termed, I DID NOT in the beginning give my name or condition which i had acquired a quotation by way of Yelp a couple of days prior. I gave the receptionist the car details, and she or he quoted me $220 for aftermarket glass. Then I proceeded to tell her that that Value was distinctive in the Yelp estimate I been given. She looked up the email and afterwards stated the quoted expenditures ended up accurate. I desired the top quality glass so she told me that it could Price tag $245. I agreed since I assumed I'd have the capacity to utilize the $35 off Yelp sign in discounted in retail outlet and went in advance and built the appointment.